Flights
In case of
Amendments or Cancellations, refunds will be processed as per the airline fare
rules and cancellation policy. Such refunds shall be subject to Enjoy My Trip receiving
the same from the airlines. However, the convenience fee paid to Enjoy My Trip paid
at the time of booking is a non-refundable fee.
All
cancellations made directly with the airline need to be intimated to Enjoy My
Trip, in order to initiate the process of refund. The processing time for
refunds may vary depending on the mode of payment, bank etc. The refund shall
be processed after deducting the Enjoy My Trip service fee which is independent
of the convenience fee as mentioned above.
The refund
will be credited to the same account from which the payment was made. For
example, if the User used a credit card, Enjoy My Trip will make an appropriate
charge reversal to the same credit card; like-wise if the User used a debit
card, Enjoy My Trip will credit the money to the same debit card.
In the
event of cancellation and refund of partially utilized tickets, upfront
discount and promo code discount availed at the time of booking would be
deducted from the refund amount.
Hotels
In case of
Cancellation/Amendments, refunds will be processed as per the hotel
cancellation policy mentioned at the time of booking. Such refunds shall be
subject to Enjoy My Trip receiving the same from the airlines. However, the
convenience fee paid to Enjoy My Trip paid at the time of booking is a
non-refundable fee.
The
processing time for refunds may vary depending on the mode of payment, bank
etc. The refund shall be processed after deducting the Enjoy My Trip service
fee which is independent of the convenience fee as mentioned above.
The refund
will be credited to the same account from which the payment was made. For
example, if the user used a credit card, Enjoy My Trip will make an appropriate
charge reversal to the same credit card; like-wise if the user used a debit
card, Enjoy My Trip will credit the money to the same debit card.
In the
event of cancellation and amendments, upfront discount and promo code discount
availed at the time of booking would be deducted from the refund amount.